📄️ The basics
A subscription is SHIPM8's way of saying "when this happens, do that". It listens for something happening in the app — an event — and then runs one or more actions.
📄️ Find a subscription
The Subscriptions overview lists every subscription in your organisation. Search, sort and page through the list, then click a row to open it.
📄️ Create a subscription
Creating a subscription starts with the Details card: which event to listen for, what to call it, and when it should be active. Actions come afterwards.
📄️ Conditions
Conditions decide whether a subscription runs this time. They look at the data that came with the event, and the actions only run when every condition holds.
📄️ Event actions
Event actions are the what of a subscription. Each action has a type and its own settings, and one subscription can hold several of them.
📄️ Action types
The eight things a subscription can do — e-mail an administrator, export or distribute a document, import data, update a record's fields, or start an invoice flow.
📄️ Chaining events
An action can raise a new event of its own when it succeeds, so a second subscription picks up where the first left off. That's how multi-step automations are built.
📄️ Event types
The index of everything you can subscribe to in SHIPM8 — invoicing, your own records, port visits, documents, incoming webhooks and scheduled jobs — with each event's identifier and type.
📄️ Monitoring and troubleshooting
How to tell whether a subscription ran, what SHIPM8 records about every execution, and the usual reasons an automation stays quiet.